Troobleshooting

In case you are experiencing an issue which is not fully covered by the documentation or by the troubleshooting section. Contact our support team support@presenzvr.com.

PresenZ toolbar is missing

If for some reason you do not see this shelf at Maya startup you will have to navigate through the Maya menu. Press the Windows -> Settings/Preferences -> Plug-in Manager. In the Plug-in Manager find the mayaPresenz.mll and load the plugin.

If the toolbar still doesn’t not show up, Un-install PresenZForVrayForMaya, start and close Maya, then re-install PresenZForArnoldForMaya