Troobleshooting

In case you are experiencing an issue which is not fully covered by the documentation or by the troubleshooting section. Contact our support team support@presenzvr.com.

PresenZ toolbar is missing

Press the Customize menu -> Show UI -> Show Floating Toolbars.

If the toolbar still doesn’t not show up, has disappeared from its 3ds max dock and is not hidden under the bottom windows task bar.

Un-install PresenZForVrayForMax, start and close 3dsmax, then re-install PresenZForVrayForMax